Contact Us

Customer Support

There are several ways to get in touch with Cupcake Boxes UK. We can swiftly deal with most queries via our online ticket system. This is the best way of getting answers to your questions - and providing help on the web is one of the things that keeps our prices low.

Lost your login details?

Request a new password. All you need is the email address that you registered with. Don't forget that if you usually log in with Facebook, you need to click the Facebook login button instead. 

Need some help with our boxes?

You can also check out our FAQs to find an answer to your query. Most people can find the answer to their question online, so please try this before contacting us.

Getting in touch

The easiest way to contact us is through the live chat and support request link at the top of the screen. It'll send your query straight through to the appropriate expert on the Cupcake Boxes team, so you'll get a quicker response.

Other ways to Contact us

Telephone us: on 0560 368 0690. We're only here to take phone calls between 9:30am - 3pm Monday to Friday.

and we strongly recommend using the online support ticketing system for the quickest answers and solutions.

Our Registered Company Address:

Cupcake Boxes UK Ltd - 40/42 HIGH STREET, MALDON, CM9 5PN